At Art of Rajasthan, we are committed to delivering your furniture with care and efficiency. This Shipping Policy outlines the terms and conditions for shipping our products. By placing an order on our website, you agree to the following terms:

1. Shipping Locations

We currently ship to locations within India and selected international destinations. If you are unsure whether we deliver to your area, please contact us at info@artofrajasthan.co.in for confirmation.

2. Shipping Charges

Shipping costs are calculated based on the destination, size, and weight of the product(s). Shipping fees will be displayed at checkout before you complete your purchase.

  • Domestic Shipping: We offer standard and express shipping options within India.

3. Order Processing Time

We aim to process and dispatch all orders within 3-4 business days after the order is placed. Custom or made-to-order furniture may require additional processing time, which will be communicated to you at the time of purchase.

4. Estimated Delivery Time

Delivery times depend on your location and the selected shipping method.

  • Domestic Orders: Typically, delivery within India takes 7-14 business days from the date of dispatch.

Please note that these timeframes are estimates and may be affected by factors beyond our control, such as customs processing, public holidays, or unforeseen shipping delays.

5. Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the progress of your shipment on the carrier’s website.

6. Packaging and Handling

At Art of Rajasthan, we take great care in packaging our furniture to ensure it reaches you in perfect condition. All items are securely packed to minimize the risk of damage during transit.

  • Larger furniture pieces may require special handling or white-glove delivery, which will be arranged as needed.

7. Damage During Shipping

We carefully inspect all products before dispatch, but in the event that your order arrives damaged, please follow these steps:

  • Contact us immediately at info@artofrajasthan.co.in with your order number and photos of the damaged item(s) and packaging.
  • Do not dispose of the damaged product or packaging until instructed by our customer service team.
  • We will assess the situation and provide a resolution, which may include a replacement, repair, or refund, depending on the circumstances.

8. Customs and Duties for International Orders

For international orders, the recipient is responsible for any customs duties, taxes, or fees imposed by the destination country. These charges are not included in the product price or shipping cost and must be paid by the recipient upon delivery.

We recommend that you check with your local customs office for more information on these charges before placing an order.

9. Undeliverable Packages

In the event that a package is returned to us due to an incorrect shipping address or failure to accept the delivery, we will contact you to arrange a re-delivery. Please note that additional shipping fees may apply.

10. Order Changes and Cancellations

Once an order has been placed, it cannot be changed or canceled if it has already been processed for shipping. If you need to make changes to your order, please contact us as soon as possible, and we will do our best to assist.

11. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at:

Art of Rajasthan